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Maybe the doctor has prescribed equipment or an illness or ability change requires assistive home care products

Plan and Learn

We will take the time to assess individual patient needs
Time to plan for a temporary or long-term ability change is many times a luxury. However, a bit of pre-planning can go a long way toward making wise choices that affect your independence and safety or the safety and independence of a loved one.

We will take the time to assess individual patient needs, fit the right equipment to your situation, offer training, education and maintenance, and help you access other helpful resources. Whether you are considering home modifications or the purchase or rental of home medical equipment, some advance planning will help ensure a tailored fit for your unique needs and desires.


Before You Shop...

Plan Ahead
  • Determine the want or need.
  • Is it immediate, or is there time to assess?
  • Is a prescription needed?
  • Perform a “quality of life” assessment.
  • Know your insurance coverage.
  • Complete a financial assessment.
Make Contact
  • Talk to your health care provider.
  • Contact us, your HME provider; find out how we can help and what equipment and services we provide.
  • Discuss features and options available.
  • Speak with your health insurance agent.
  • What does your insurance plan and budget allow?
Prepare for purchase or rental
  • Review your purchase or rental options.
  • Discuss with us your equipment options in terms of need and coverage.
  • Know what you are getting for your money, i.e., extended service, delivery, warranties.
  • Will the equipment function well in your home environment, i.e., size, navigation?
  • Do you need accessories, and if so, which accessories are necessary? Which are optional?
  • Make a product selection.
Finalize purchase or rental
  • Get necessary approvals and documentation from insurance.
  • Finalize payment arrangements/billing the primary and/or secondary insurer.
  • Finalize any customization, fitting, seating, etc.
  • Schedule delivery and setup.
  • Finalize home modifications if necessary.
  • Inspect item upon delivery.
  • Final setup and training.
Use of the assistive equipment
  • Try the equipment with another person present.
  • Make a list of questions for the provider.
  • Know who to call if there is a question about how to operate the equipment, or whether it is operating properly.
  • Keep all contact information organized and at your fingertips .
  • Please call us if you have any questions or concerns.