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Website Terms

Important Information

The go-live date of your site will be provided by your project team in the initial timeline sent to you and will be launched accordingly, based on the timely transfer of information from client to VGM Forbin. Delays in information/content transfer will alter the go-live date. 

VGM Forbin will not assume any responsibility for confirming member’s rights to images or content previously designed or implemented by another company or individual. When choosing the monthly payment option, the first monthly payment will be required the month following the 25 percent down payment. The outstanding balance on your website is due after the design, navigation and pages have been approved and built. Final payment is due regardless of whether all content for the pages has been sent by the client. This provision is in place to encourage our clients to promptly submit the content so the site can go live and also to ensure that VGM Forbin is paid for performing their duties agreed to in the proposal, despite delayed content approval by the client. After payment, VGM Forbin will still post outstanding content AT NO CHARGE for 3 months from time of signed contract. After the 3 months have expired, content posted to site will be billable at our current regular hourly rate.

Design Revision Policy

When receiving your design for approval, VGM Forbin will allow 2 revisions to your design at no charge, any further revisions or re-designing will begin accruing a design fee of $75.00 per half an hour with a minimum fee of $75.00. This policy is in place to improve our artist production and continue to keep our prices low for our customers.

Compensation Rate

VGM Forbin’s compensation rate for website design, programming, copy and marketing services of $150.00/hour.

Additional Email Accounts

Per the client’s request, additional email accounts are charged at $2.00 per month per additional email account with a minimum of 5 email accounts. Accounts without performance plans will require a minimum of $10.00 per month for 5 email accounts.

General

Websites will be designed to support most modern browsers while targeting support of the following versions: Internet Explorer 10+, Google Chrome 7+, Safari 5+, and Firefox 4+. Websites will be designed based on 1024x768 screen resolution and optimized to 4 of 5 operate on iOS and Android mobile devices.

eCommerce

The client is responsible for product management of eCommerce websites built by VGM Forbin. The data will need appropriate pricing, shipping, tax information and affiliate information by the client. If applicable, additional items entered by VGM Forbin will be billed at at our normal hourly rate of $150/hour. The client will have the ability to enter products into the storefront from the website's administration page in the VPanel. Training on use of the VPanel content management system is included in the website package. All eCommerce websites built by VGM Forbin require an SSL Certificate to ensure security.

Additionally, VGM Forbin cannot be held responsible for third-party Merchant Payment Gateway accounts for processing payments. Payments for third party payment merchants will be handled solely by the client. Examples of Third-Party Merchant Providers include: First Data, PayPal, Authorize.net, PayTrace, Stripe and more. VGM Forbin may act as a resource through the account set up phase of Third-Party Merchant Payment Gateways.

Contract Buyout

If the project is delayed by the client for up to three months due to tardy content or other variables under the control of the client, VGM Forbin will require a 25% contract buyout or the percentage of the project completion - the greater of the two will be will be charged to the client.

Website Development Cancellation

If site design and development work has already begun (such as creating a design concept), then the down payment is non-refundable. VGM Forbin may elect at its sole discretion to offer a partial refund depending upon the circumstances. If client is not able or willing to approve completed work or services in this contract after 6 months then VGM Forbin shall be deemed complete of all design, programming or website service obligations.

WCAG Compliance

With the ability for website admins to edit website content through Fobin’s vPanel content management system, VGM Forbin can only guarantee that changes made by VGM Forbin will be in compliance with the Web Content Accessibility Guidelines at the time the changes were made. This applies to website initially developed with WGAC compliance.

Disclaimer: New websites may experience a decrease in search engine rankings due to uncontrollable factors with search engine algorithms.

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