eCommerce
Give Your Customers the Power to Purchase
Consumers are researching the products they want to purchase online more than ever before. And when the product is researched online, they are more likely to buy online. So how can you capitalize on the opportunities you get and provide your customers the products they want at the exact moment they are ready to make a purchase. The answer is simple: with an eCommerce website. But an eCommerce website is more than an “Add to Cart” button to your online catalog. The best eCommerce sites focus on providing users with an easy shopping experience that integrates seamlessly with a shopping cart and secure payment gateway. At Forbin, our team specializes in providing custom eCommerce solutions that are easy for the customer to use and for the business owner to maintain.
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Key eCommerce Features
All Forbin eCommerce platforms include a key set of features. These features include:
- Customizable to any product offering
- Customizable product catalog
- Secure, compliant hosting through LightEdge Solutions (SSAE-18 certified, SOC-compliant)
- Secure payment portal
- Access to VGM Forbin support team
- Multiple payment gateway options available, including PayPal, PayTrace & Authorize.Net
eCommerce Site Benefits
What advantages does an eCommerce platform offer your business? With the Forbin system, you can:
- Reach customers when they’re ready to make a purchase
- Import all your current products into your new catalog
- Easily set coupon codes to give your customers discounts storewide or on specific products
- Generate regular reports to track your online store’s performance
Key eCommerce Integrations
- Brightree Integration: Streamline your operation by connecting your current portal system with your Forbin eCommerce system to make billing, ordering and tracking inventory more efficient.
- Fulfillment Integration: Automate your order fulfillment process with this integration that makes sure orders are picked, packed and shipped on time with leading fulfillment providers like McKesson, NDC and VGM Fulfillment.
- Insurance Verification Integration: This integration makes it easier on your billing specialists when billing insurance-eligible products by verifying coverage, percentage covered and providing documentation to the customer.
- Avalara Tax Integration: Easily and automatically calculate the tax required for an order based on the user’s location to ensure compliance.
eCommerce Add-Ons to Benefit Your Customers
Giving your customers the ability to use your eCommerce website more effectively can mean more revenue for you. Forbin’s eCommerce platform features the following add-ons that help your customers use your website more effectively. These add-ons include:
- CPAP Refill Form: For sleep therapy patients, this form makes it easy to place an order for CPAP supplies they’ve already ordered that need to be replaced regularly.
Subscription Ordering: Reward your customers by giving them a discount for signing up for subscription ordering that will regularly deliver products to their door.
Similar Products Feed: Show your customers products similar to ones they’ve already shown interest in or added to their cart to collect more revenue per order.
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