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HMECommerce

A Turnkey eCommerce Platform Created forHME Providers to Streamline Patient Service & Boost Revenue!

 

Empower Your HME Businesswith a Seamless eCommerce Experience

In the world of HME businesses, when you dream of expanding your services and raking in more revenue, the behind-the-scenes juggling of inventory, logistics, and online sales can be a real headache - until now. VGM Forbin is excited to introduce HMECommerce, our exclusive breakthrough solution that seamlessly integrates with VGM Fulfillment systems. We offer two versions of HMECommerce:

  • HMECommerce Lite
  • HMECommerce Complete

Experience a tailor-made solution for your medical equipment business delivered by the partner you already trust. 

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Key Components of Every VGM ForbinHMECommerce Platform

vector image people outside brick and mortar store with online access
  • Pre-built catalog with VGM Fulfillment consignment products
  • Product descriptions, images and pricing (MSRP & MAP)
  • Out-of-pocket, insurance & Rx purchase capable
  • Medicare compliant purchasing with ABN Form authorization capture & storage
  • Payment gateway to process credit card payments
  • Order fulfillment & shipment to customers
  • Order status updates automatically sent to customers
  • Sales, coupon, payment & deposit reporting
  • HIPAA compliant hosting
  • Multi-factor authentication for enhanced security (optional add-on)

HMECommerce Lite vs. Complete.Which is Right for Your HME Business?

HMECommerce Lite Fulfillment Store for Respiratory Resupply

HMECommerce Complete Full HME Product Store

Design

Turnkey eCommerce themed website design, branded to your business. Focused on respiratory & breast pump supplies.

Choose from 6 pre-designed themes to sell products online with our easy-to-order system. (Custom eCommerce available at additional cost)

Product Catalog

Pre-built VGM Fulfillment consignment products with variants, pricing, photos & detailed product descriptions ready for online sales.

Platform to add any products your HME offers, plus a curated selection of pre-built HME products to help you get started.

Online Sales

Yes – full online purchasing enabled.

Yes – full online purchasing enabled.

Order Fulfillment

All orders are sent to VGM Fulfillment for direct to consumer, hands free order fulfillment. Optional Brightree integration.

HME provider can manage orders within the system or select integrations with Brightree or VGM Fulfillment.

HIPAA Compliant Purchase Capabilities

Out-of-pocket, prescription, and insurance purchases. Medicare-compliant ordering with ABN authorization capture and storage.

Out-of-pocket, prescription, and insurance purchases. Fully Medicare-compliant workflows with ABN authorization capture and storage.

HMECommerce Lite: Respiratory Resupply Fulfillment Store

HMECommerce Lite is designed for providers who want to quickly launch an online store focused on respiratory resupply and select high-demand product categories without managing fulfillment internally. This turnkey solution simplifies eCommerce by combining a branded storefront with pre-configured products and hands-free fulfillment through VGM. Key advantages for HMECommerce Lite include:

  • Fast time to launch: Pre-designed, branded eCommerce themes make it easy to get online without a lengthy build process.

  • Ready-to-sell product catalog: Includes pre-built VGM Fulfillment consignment products with variants, pricing, images, and detailed descriptions already in place.

  • Hands-free order fulfillment: Orders are automatically routed to VGM Fulfillment for direct-to-consumer shipping, reducing operational burden on your team.

  • Optional system integrations: Brightree integration is available to align with existing workflows where needed.

  • Supports multiple purchase types: Enables out-of-pocket, prescription, and insurance-based purchases within a structured workflow.

  • Medicare-compliant ordering processes: Includes ABN authorization capture and storage to support compliant respiratory resupply transactions.

HMECommerce Complete: Full HME Product Store

HMECommerce Complete is built for providers who need a fully scalable eCommerce solution across their entire product catalog, with greater control over order management and fulfillment processes. It balances flexibility, compliance, and integration capabilities to support more complex operations. With VGM Forbin's HMECommerce Complete solution, you get:

  • Flexible storefront design options: Choose from multiple pre-designed eCommerce themes, with the option for custom eCommerce design if needed.

  • Expanded product catalog capabilities: Add and manage your full range of HME products while leveraging a curated set of pre-built product content to accelerate setup.

  • Built-in or integrated order management: Manage orders internally or connect to systems like Brightree or VGM Fulfillment, depending on your operational model.

  • Supports diverse billing scenarios: Handles out-of-pocket, prescription, and insurance-based transactions all in one.

  • Fully Medicare-compliant workflows: Includes structured processes with ABN authorization capture and storage to support regulatory requirements.

  • Scalable for broader eCommerce needs: Designed to support providers expanding beyond niche categories into full online product sales with integrated workflows.

Why We're Your Key toHME eCommerce Success

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Enhance Your Brand

  • Customize with your brand's logo and colors
  • Maintain a consistent, professional online presence
  • Digital marketing package option to help you compete effectively in the eCommerce world
catalog

Seamlessly Integrate

  • Integrates directly with VGM Fulfillment
  • Streamlines your operations and saves valuable time
  • Allows you to hand-select from a list of comprehensive products and descriptions to offer your customers
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Boost Revenue

  • Effortlessly utilize a payment system you're familiar with
  • Reduces overhead costs while increasing your business' reach
  • Gives your patients the option to reorder their preferred supplies with ease
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Simplify the Customer Experience

  • Patients can conveniently order products directly from your trusted platform, even when outside their regular coverage
  • Products are delivered directly to your customer's door, saving them time and effort
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Zero Hassle, Maximum Profit

  • No need to build out your product catalog by writing descriptions, finding images, adding pricing, etc.
  • Save time and resources by not having to manage inventory, shipping, or eCommerce logistics
  • We handle everything, so you can focus on what you do best - serving your patients


HMECommerce FAQs

What is HMECommerce and how does it work for HME providers?
Why is HMECommerce different from traditional eCommerce platforms?
What is the difference between HMECommerce Lite and HMECommerce Complete?
Which HMECommerce option is right for my business?
Can patients purchase products using insurance or prescriptions online?
Is HMECommerce Medicare and HIPAA compliant?
How does order fulfillment work with HMECommerce?
Do I need to build my own product catalog or manage inventory?

Contact Us Today

to Learn More and Schedule a Demo!

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