Build Trust and Confidence in Your BrandOne Review at a Time
In the healthcare and aging-in-place industries, your reputation is everything. Whether you're helping someone breathe easier with a CPAP device or making a home safer for aging in place, people want to know they can trust you. That trust often starts online—with reviews, ratings, and testimonials.
At VGM Forbin, we help healthcare providers monitor, manage, and improve their online reputation so they can build stronger relationships with patients, caregivers, and referral partners.
Why Reputation Management Matters in Healthcare
99.9
of users read online reviews
85
of users trust online reviews as much as a personal recommendation from someone they trust
96
of users give more weight to negative reviews
Our Reputation Management Processfor Healthcare Businesses
Claim & Optimize Your Listings
We ensure your business is properly listed and verified on key directories like Google, Yelp, and Bing. This helps improve your visibility and ensures accurate information is available to potential customers.
Monitor Reviews Across Platforms
We track reviews across all major platforms and notify you when new feedback is posted—so you can respond quickly and appropriately.
Respond with Confidence
Whether the review is positive or negative, our team will provide you with guidance to ensure you respond proactively to any reviews.
Encourage Positive Feedback
We help you build a system to solicit reviews from satisfied customers, increasing your volume of positive feedback and improving your overall rating.
Address Issues Before They Escalate
We collect feedback from customers who may have had a less-than-ideal experience—giving you a chance to resolve concerns before they turn into public complaints.
Tell Us About Your Reputation Management Needs
