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Spotlight on Tricia Dowd: Excellence in Customer Care

September 4, 2024

VGM Forbin Culture

Spotlight on Tricia Dowd: Excellence in Customer Care

In just a year, Tricia Dowd has made a huge impact as the Customer Care Specialist at VGM Forbin. Her dedication to providing personalized service has earned her the appreciation of both her coworkers and clients.

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customer care, Employee Spotlight

You Don't Know If You Don't Ask: Seeking Feedback for Your Business That Leads to More Revenue

August 24, 2021

You Don't Know If You Don't Ask: Seeking Feedback for Your Business That Leads to More Revenue

I don’t know about any of you, but I could write a book filled with all the one liners I’ve heard from my parents over the years. Sometimes it was advice I didn’t want to take or knew would be difficult, but also deep down

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brand advocates, brand loyalty, customer care, Customer Service