Closed Feedback Loop for the Win

A closed feedback loop to talk to customers who have either had an amazing or not so amazing experience will go a long way. 57% of consumers say that they would cease being loyal to a brand if their negative review goes unaddressed. (Source: Fundera) The data collected can be used to improve your company in so many ways. How to Ensure Strong Reputation Reputation...

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Lindy Tentinger, reputation management, reputation plus